Shipping policy

All orders are processed within 1–3 business days of purchase. Orders placed on weekends or UK public holidays will be processed on the next working day.

UK Delivery

Cost: £4.99 (inclusive of tax)

Estimated delivery: 2–5 business days

Carrier: Royal Mail / tracked courier service

EU Delivery

Cost: £14.99 (inclusive of tax)

Estimated delivery: 5–10 business days

Please note: EU orders may be subject to local customs duties and import taxes upon arrival. These charges are the responsibility of the recipient and are not included in the shipping fee.

US & Canada Delivery

Cost: £14.99 (inclusive of tax)

Estimated delivery: 7–14 business days

Orders may be subject to customs duties, import taxes, or brokerage fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the recipient.

Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery via the carrier's website.

Customs & Duties (International Orders) Own The Mats ships from the United Kingdom. International orders (EU, US, Canada) may incur customs or import duties once the package reaches the destination country. We have no control over these charges and cannot predict their amount. For more information, please contact your local customs office.